Terms & Conditions

1. General

These Terms & Conditions apply to building, construction, renovation, refurbishment, maintenance and associated services provided by [Company Name] (“we”, “us”, “our”) to residential and commercial clients (“the Client”, “you”).

By accepting our quotation, instructing us to commence work, or otherwise engaging our services, you agree to these Terms & Conditions.

These terms should be read alongside any written quotation, specification, drawings, schedule of works or other documentation provided for your project.

2. Quotations

All quotations are based on the information, drawings and specifications available to us at the time of preparing the quotation.

Unless otherwise stated, quotations are valid for 30 days from the date of issue.

Our quotation will clearly identify the work we have allowed for. Any work not specifically included in the quotation may be charged separately.

Where the scope of work is subject to further investigation, opening up, surveys or information from third parties, the quotation may be subject to adjustment if previously unknown conditions are discovered.

3. Acceptance and Commencement

Work will normally commence once we have received written acceptance of the quotation and any agreed deposit or initial payment.

The proposed start date will be agreed with the Client but may be subject to availability, weather, material availability, planning or building control requirements, and other circumstances outside our reasonable control.

4. Payment

Payment terms will be set out in the quotation or agreed before work begins.

Depending on the size and nature of the project, we may require:

• A deposit or initial payment before work commences.
• Stage payments throughout the project.
• Payment upon completion of specific stages of work.
• Final payment upon completion of the agreed works.

Invoices are payable within [7/14/30] days unless otherwise agreed in writing.

We reserve the right to suspend work where payments are overdue. Any resulting delay or additional costs may be chargeable to the Client.

5. Variations and Additional Work

Changes to the agreed scope of work must be agreed with the Client wherever reasonably possible before the additional work is carried out.

Additional work may include, but is not limited to:

• Changes requested by the Client.
• Additional works required following the opening up of existing structures.
• Unforeseen structural or ground conditions.
• Additional works required to comply with building regulations or other statutory requirements.
• Changes to materials, finishes or specifications.
• Works required as a result of information not available when the quotation was prepared.

Where possible, we will provide the Client with a cost for additional work before proceeding.

Variations may affect the original completion date.

6. Materials

Materials will generally be selected in accordance with the agreed quotation and specification.

Where the Client requests alternative materials, products or finishes, any resulting difference in cost or installation time may be charged accordingly.

Where a specified product becomes unavailable, we may propose a suitable alternative of comparable quality and price for the Client’s approval.

Natural materials and products may vary in colour, texture, grain and appearance and such variations will not normally be considered defects.

7. Access to the Property or Site

The Client must provide reasonable access to the property or site during agreed working hours.

The Client is responsible for ensuring that we have appropriate access to carry out the agreed works.

Where access is restricted, delayed or unavailable, this may affect the programme and may result in additional costs.

For commercial projects, the Client must inform us of any site-specific requirements, access restrictions, security procedures, health and safety requirements or other relevant conditions before work begins.

8. Client Responsibilities

The Client is responsible for providing us with accurate information relevant to the project and notifying us of any known issues affecting the property or site.

Unless specifically included in our quotation, the Client is responsible for obtaining any required:

• Planning permissions.
• Party Wall agreements.
• Landlord approvals.
• Freeholder or leaseholder permissions.
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