Privacy Policy

Last updated: [Date]

At [Company Name], we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your personal information when you contact us, use our website or engage our services.

1. Who We Are

[Company Name]
[Company Address]
[Telephone Number]
[Email Address]
[Website Address]

For the purposes of UK data protection legislation, [Company Name] is the data controller responsible for your personal information.

2. Information We Collect

We may collect personal information when you contact us, request a quotation, enquire about our services or use our website.

This may include:

Your name.
Company name, where applicable.
Postal or project address.
Email address.
Telephone number.
Details about your proposed building or construction project.
Information provided when requesting a quotation.
Details contained within correspondence with us.
Photographs, drawings or documents you provide relating to a project.
Information required to carry out and manage our services.

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device type and information about how you use the website.

3. How We Collect Information

We may collect information when you:

Complete a contact or enquiry form on our website.
Telephone or email us.
Request a quotation.
Arrange a site visit.
Enter into a contract with us.
Communicate with us about an existing project.
Visit or interact with our website.
Provide information to us during the course of a project.

We may also receive information from third parties where this is necessary to provide our services, such as architects, surveyors, project managers, suppliers, contractors or other professionals involved in your project.

4. How We Use Your Information

We use your personal information where necessary to:

Respond to enquiries.
Provide quotations and estimates.
Arrange site visits and consultations.
Plan and carry out building and construction work.
Communicate with you about your project.
Manage contracts and payments.
Purchase and arrange delivery of materials.
Work with relevant subcontractors and professional advisers.
Meet our legal and regulatory obligations.
Maintain appropriate business and project records.
Deal with complaints or queries.
Improve our website and services.
Protect our business against fraud or other unlawful activity.

We will only use your personal information where we have a lawful basis to do so.

5. Legal Basis for Processing